Customer support that never sleeps

A workspace for every job — inbox, knowledge base, campaigns, analytics. And one AI running through all of them.

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No credit card required

7/10
resolved automatically. no agent needed
AI
one brain. every channel
50+
languages. answered natively
∞
always on. no queues

Everything your support team needs. In one place.

Most questions never reach your team

The AI agent answers from your own docs — with sources — and escalates the moment it stops being sure.

Every channel. One queue.

Telegram, WhatsApp, email, and your site — one queue, context attached.

Knowledge that answers back

Publish an article once — the AI cites it in chat, email and your help center from that second on.

What's breaking, and why

Live numbers per channel, topic and teammate — spikes surface before they turn into a bad week.

Reach out before they ask

Announcements, banners and campaigns that go live on every surface from one composer.

Try it on your own tickets.

14 days free. Full platform. No credit card.

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Your best agent, in every seat

Copilot drafts the reply, cites the source and translates on the fly — your teammate just hits send.

One AI. Wired into everything.

The same brain reads your knowledge base, answers your conversations, writes the summaries and watches the numbers. Teach it once — it shows up everywhere.

Twice the volume. None of the hiring.

Eleven moments every support team knows — and what each one looks like once Respondo takes the front line.

AI Agent. Let AI resolve the repetitive half of your queue

The AI Agent answers routine how-to and account questions instantly, end to end — not a keyword autoresponder. Your team only sees the conversations that genuinely need a human.

Inbox. Every channel. One inbox. Nothing slips.

WhatsApp, email, Instagram, Telegram, live chat — and your mobile app — land in one queue where every conversation has an owner. No tab-juggling, no duplicate replies, no message nobody saw.

AI Agent. Full 24/7 coverage. Zero night shifts.

Customers get real answers at 3am, in any timezone, while your team sleeps. Morning brings resolved conversations instead of an angry backlog.

Copilot. AI drafts. Your team sends.

Copilot writes a sourced reply from your docs and the customer's history, right in the composer. The agent reviews, tweaks a word, and hits send — every answer stays human-approved.

Knowledge Base. Docs that actually deflect tickets

A help center customers find answers in — plus gap mining that shows which unanswered questions create the most tickets. Write exactly the article that cuts volume, not the one you guessed.

Copilot. New hires answer like seniors on day one

Copilot instantly surfaces who the customer is — plan, history, past issues — and how your product works, with sources. Juniors stop pinging teammates and start closing tickets in week one.

Analytics. Know why volume spiked — the same day

See which topic, channel or release drove the spike the moment it starts, without building a single custom report. Walk into budget season with deflection, CSAT and cost-per-conversation numbers instead of anecdotes.

Inbox. Your app users deserve answers inside the app

Drop in the mobile SDK and your iOS and Android apps get native in-app chat — same AI agent, same inbox, same history as every other channel. Campaigns and announcements reach users right on mobile, and a human is always one tap away.

Messaging. Reach your customers every possible way

Announcements, in-app banners, posts, emails, surveys and multi-channel campaigns — every outbound format, included flat. Talk to users before they need to ask, not after something breaks.

Surveys. Catch unhappy customers before they churn

CSAT and NPS surveys fire automatically after every resolved conversation — no Typeform begging. Detractors are flagged in real time, so you step in while the account can still be saved.

Helpdesk migration. Switching from Zendesk, Intercom or Freshdesk? Take everything with you.

The built-in wizard moves message history, help centre, macros and workspace settings out of your old helpdesk. Not exported to a zip — imported, searchable, and working from day one.

Go live in hours, not weeks

Three steps, no code. Most teams answer their first customer the same day.

1

Start fresh — or switch in a day

Coming from Zendesk, Freshdesk, or Intercom? Respondo imports your help center, tickets, and macros for you.

2

Connect channels and knowledge

Plug in email, chat, WhatsApp, Telegram — then point Respondo at your docs. It reads everything and starts citing it.

3

Let it answer

The AI takes the front line and hands over the moment a conversation needs a human.

Your customers won't wait.
Neither should you.

14 days free. Full platform. We move your data for you. Free.

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